This week started with some rather lovely news … that Christchurch Derma Spa has been shortlisted in the Christchurch Business Awards! 🏆
When the email landed in my inbox on Monday morning I couldn’t quite believe it. What a brilliant way to start the week! This is the first year the Christchurch Business Awards have taken place and I was keen to be a part of it. Especially since moving my clinic into BizSpace in Christchurch last year, I am really proud to be part of such a fantastic local community with so many supportive businesses.
Of the 13 categories available, I have been shortlisted for the Excellence in Customer Service award. So basically I owe huge thanks to all of you. The award is designed to recognise businesses that can show flexibility, responsibility, and a clear focus on their customer service. They need to demonstrate a high level of customer satisfaction, setting the bar for their competitors to follow.
I am passionate about skin and love what I do. I strive to make a tangible difference to each and every one of my clients, helping them to feel confident from the inside out. For some of you, I know it’s been life-changing.
Here are just some of the kind words you have said:
“Since having treatments with you it’s the first time I feel comfortable in my own skin”
“I love coming to see you. Not only because I love the results from my treatments but you brighten up my day… you make me feel so much better about things.”
“I LOVE MY FACE… I’m so happy, so excited for my future treatments. It means so much to me, your kindness and your laser skills have made a huge difference already to me.”
“I can’t rave about Christchurch Derma Spa enough. I’ve had one session of skin tightening with Kirsty and I can already see the incredible results. Kirsty is so friendly, knowledgable and willing to take all the time needed to talk through everything. The space itself is immaculate, warm and welcoming.”
Listening to my clients is crucial, and over the past 12 months, I have invested in training and equipment for laser treatments and skin tag, wart and milia removal, to enable me to address even more of your skin concerns. I only offer tried and tested, approved medical products and devices by reputable manufacturers that are world-renowned.
To survive in an industry like health and beauty, you’ve got to be focused on customer service. I know it’s highly competitive and it’s the customer service that I provide that means you lovely people keep coming back time and time again. So THANK YOU! 🙏
Wish me luck with the awards ceremony which takes place on Tuesday 28th June at the Captain’s Club in Christchurch. I’m really looking forward to celebrating with the other finalists and will be keeping my fingers crossed 🤞.
In the meantime, bookings for the summer have almost gone 💨! Please book ahead to avoid disappointment especially if you are thinking of starting your IPL laser sessions from September onwards.
